When you opt into SMS communications with your healthcare provider, we collect your mobile phone number and limited health information necessary for appointment reminders and care coordination.
Your information is used solely for healthcare communication purposes including sending appointment reminders, care plan follow-up messages, medication reminders, test result notifications, and health education materials.
Your healthcare provider is committed to protecting your health information in accordance with HIPAA. You have the right to:
Important: Standard SMS text messages are not encrypted and may be less secure than other forms of communication. Your mobile carrier may also have access to message content. By opting in, you acknowledge and accept these security limitations.
Communication records are kept for the period required by healthcare regulations and your provider's record retention policies. Your phone number and preferences are maintained until you opt out of services.
All above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
For questions about this privacy policy, contact your healthcare provider directly using the contact information they have provided to you.